Built-in Product · AI Scheduling
AI patient scheduling software that fills every empty slot.
Simz Shift is the AI scheduling engine behind every Simz engagement, patient booking, rescheduling, waitlist backfill, and provider and staff coverage, so calendars stay full without anyone playing phone tag.
Book your free workflow audit
Fields marked with an asterisk are required. Everything you share is used only to prepare for your call.
Why it matters
A canceled slot doesn't just cost that hour. It costs whoever wanted it and didn't know it opened up.
Booking, rescheduling, and staff coverage all run on someone checking a calendar by hand, and every gap between a cancellation and a backfill is lost revenue and a frustrated waitlist.
…before counting the compliance risk of a shift scheduled outside credential or rest-rule limits.
Coordinating availability between a patient and staff by call or email takes multiple rounds before anything's confirmed.
A last-minute cancellation sits empty because no one has time to work the waitlist.
Reminders, if sent at all, go out inconsistently, and no-show rates stay high.
Credential requirements, rest rules, and PTO tracked manually, until something gets scheduled that shouldn't be.
No one has visibility across locations until a shift is uncovered the day it happens.
How it works
How Simz Shift works
Book online, by text, or in-call
Automatic reschedule & confirmation
Cancellations filled in minutes
Credentials · rest rules · PTO enforced
SMS + email, tuned to cut no-shows
Booking that doesn't need a coordinator on the other end
- Real-time availability matchingOpen slots matched instantly against provider, service type, and location, no back-and-forth needed.
- Multi-channel bookingPatients book the same way through a web widget, a text conversation, or directly during an AI phone call.
- Self-service reschedulingPatients reschedule or cancel through the same channels, automatically releasing the slot back to the pool.
- Calendar & PMS syncEvery booking lands directly in your scheduling system or practice management software, no double entry.
- Scheduling rule enforcementBuffer times, service durations, and eligibility rules applied automatically to every slot offered.
Capability 02 · Waitlist backfill
A canceled slot gets refilled before it's ever truly empty
The moment a slot opens, Simz Shift works the waitlist automatically, offering the opening to the right person, in the right order, until it's filled.
EVERY OPENING ROUTES ITSELF INTO A STATUS:
Instant waitlist notification
Waitlisted patients notified the moment a matching slot opens, by text, automatically.
First-come, priority, or fair rotation
Backfill logic configured to match how your team already prioritizes the waitlist.
Automatic confirmation
The first qualifying acceptance locks the slot and notifies everyone else it's filled, no double-booking.
Capability 03 · Staff coverage scheduling
Shift schedules that respect every rule, automatically, every time
Required roles, credentials, and headcount configured per shift, per location.
Staff availability, credentials, rest rules, and PTO all factored in automatically.
A complete, compliant schedule produced in minutes instead of hours of manual juggling.
Any uncovered shift is surfaced days in advance, not discovered the morning it happens.
Last-minute callout backfill · multi-site rebalancing · shift swap requests, all routed through the same rule engine.
No shift is generated that violates a credential, licensing, or rest-rule constraint, ever. Every schedule change is logged. Edge cases and swap requests route to a human scheduler for final sign-off.
Capability 04 · Beyond the booking
Reminders and scheduling analytics , running in the background
- Smart reminder sequencesSMS and email reminders timed and worded to actually reduce no-shows, not just a single generic text.
- Two-way confirmationRecipients can confirm, reschedule, or cancel directly from the reminder, no phone call required.
- Prep & instruction deliveryAppointment-specific prep instructions delivered automatically alongside the reminder.
- No-show & fill-rate dashboardsLive visibility into no-show rate, fill rate, and average time-to-backfill.
- Utilization reportingProvider and resource utilization tracked automatically, surfacing underused capacity.
- Coverage risk alertsUpcoming coverage gaps flagged automatically, before they become a scramble.
Where it shows up
Where Simz Shift shows up
The same AI patient scheduling engine powers booking and coverage across every Simz healthcare engagement, configured to each facility's rules, EHR, and calendar.
Exam & imaging scheduling
Imaging centers use Simz Shift to book exams by modality, prep, and auth status. See it on the radiology automation page.
Infusion chair scheduling
Oncology practices match chair time to regimen length and nurse ratios. See it on the oncology practice automation page.
Dialysis chair & shift scheduling
Dialysis centers build chair schedules and staff shifts together, with every hard rule enforced. See it on the dialysis center automation page.
Plan-of-care series booking
PT and rehab clinics book the full visit series at once with therapist continuity. See it on the physical therapy practice automation page.
Hygiene & recall booking
Dental offices and DSOs fill hygiene recall and same-day openings automatically. See it on the dental practice automation page.
Waitlist & cancellation backfill
Cancellations refilled from a live waitlist in minutes, so an empty slot doesn't become a lost visit. See how on the patient no-show reduction page.
Booking during patient calls
Simz Conversational books straight into Shift while the patient is still on the phone. See it on the AI receptionist page.
OR block & pre-op scheduling
Surgery centers schedule cases, pre-op calls, and post-op follow-ups around block time. See it on the ambulatory surgery center automation page.
Multi-site provider coverage
Healthcare groups rebalance provider and staff coverage across locations the moment someone calls out, automatically.
Why we're confident
This is the same engine already filling real calendars in production
Simz Shift is live today across Simz client engagements, booking exams, consults, treatment series, and staff shifts, enforcing every coverage rule automatically, on the same EHR and practice management integrations we'd build for you.
Works alongside Simz Conversational for booking by phone or chat and Simz Chron for document intelligence, or standalone, integrated with your existing calendar and PMS.
- Self-service booking across web, text & phone
- Waitlist backfill within minutes of a cancellation
- Staff schedules generated with credentials & rest rules enforced
- Smart reminder sequences with two-way confirmation
- Live no-show, fill-rate & coverage dashboards
See Simz Shift on your own calendar
Thirty minutes with your scheduling or operations lead. We'll map your booking and coverage workflow, and hand you a rollout plan, whether or not you build it with us.