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Solution · Denials & Appeals

Denial management software that stops preventable denials at the source.

Simz captures every denial with its payer reason, triages by value and winnability, assembles appeal packets and draft letters for your billers to review and file, tracks every deadline, and traces root causes upstream so the same denial stops recurring.

Claim denied→
Reason captured→
Appeal assembled→
Deadline tracked→
Root cause fixed
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Every denialcaptured and categorized with payer reason codes
Zeroappeal deadlines missed to the calendar
Draft-readyappeal packets assembled for biller review
Upstreamroot causes traced to intake, eligibility & auth
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The cost of this bottleneck

The revenue isn't lost. It's sitting in a denial worklist.

Denials pile into worklists faster than billers can fight them. Appeals take an hour each to assemble, deadlines live on memory, and the same preventable denials arrive again next week, so low-dollar denials just get written off:

Hours eachto assemble a single appeal by hand, chart, claim, policy, letter
Written offthe denials abandoned because fighting them costs more than they're worth

…while the root causes upstream keep generating more of them.

Worklists outpace billers

Denials arrive faster than a human team can research and fight them.

Appeals are hand-built

Each one means pulling the claim, the chart, the policy, and writing a letter from scratch.

Deadlines on memory

Appeal windows vary by payer and a missed deadline is a permanent write-off.

The same denials recur

Without root-cause analysis, the upstream failure keeps producing next week's worklist.

Small denials get abandoned

When appeals cost an hour of labor, low-dollar denials simply become write-offs.

BEFORE / AFTER

How it works today vs. with Simz

Denial arrives
TODAY ·

Lands in a worklist queue, worked oldest-first

WITH SIMZ ·

Captured from remits with reason codes, categorized, and triaged by value and winnability

Building the appeal
TODAY ·

An hour of pulling documents and drafting

WITH SIMZ ·

Packet assembled automatically, including the claim, documentation, and a draft letter, ready for biller review

Filing
TODAY ·

Biller files when they get to it

WITH SIMZ ·

Biller reviews, edits, and files with deadlines tracked and escalating alerts, so nothing expires quietly

Low-dollar denials
TODAY ·

Written off as not worth the labor

WITH SIMZ ·

Worth fighting when assembly costs minutes instead of an hour

Prevention
TODAY ·

Same denials next week

WITH SIMZ ·

Root-cause analytics by payer, CPT, and reason, feeding fixes into eligibility, auth, and intake

HOW IT WORKS

The automation, step by step

01

Capture & categorize

Denials pulled from remittances with payer reason codes, every one logged and none lost in a queue.

02

Triage & prioritize

Ranked by dollar value, winnability, and deadline proximity, so billers work the right denials first.

03

Assemble the appeal

Claim data, supporting documentation, and a draft appeal letter compiled automatically, then reviewed, edited, and filed by your biller.

04

Track every deadline

Payer-specific appeal windows monitored with escalating alerts, so a deadline is never discovered after it has passed.

05

Fix the root cause

Denial patterns analyzed by payer, code, and reason, then fed upstream into eligibility verification, prior auth, and intake so the failure stops repeating.

WHAT YOU GET

Denial capture & coding

Every denial logged from remits with payer reason codes, complete, categorized, and searchable.

Value & winnability triage

Work the denials that matter, in the order that maximizes recovery.

Draft appeal assembly

Packet plus draft letter, built in minutes for biller review instead of an hour by hand.

Deadline tracking

Payer-specific windows with escalating alerts, ensuring zero silent expirations.

Root-cause analytics

Denials by payer, CPT, and reason, providing the report that changes payer conversations.

Prevention loop

Findings fed into eligibility, auth, and intake workflows, so denial volume falls over time.

Your billers file everything: Simz researches, assembles, drafts, and tracks, while your revenue cycle team reviews and submits. Automation removes the hour of assembly, while judgment stays human.

Why we're confident

This engine is already running in production

The platform behind this solution is live today with a multi-site radiology group in Southern California, a phased engagement covering AI intake, real-time eligibility, authorization tracking, a 24/7 phone agent, and analytics, on one MSA, one BAA, one HIPAA framework.

Powered by Simz Conversational, Simz Shift, and Simz Chron, with custom development for everything else.

  • BAA executed before any PHI moves
  • HIPAA-eligible infrastructure end to end
  • Human review on every uncertain AI decision
  • Role-based access with full audit logging
  • Accuracy benchmarked on your documents, and locked as acceptance criteria

FAQ

Denials & Appeals, answered

No. Simz assembles the packet and drafts the letter, while your billers review, edit, and submit through your existing channels. The automation removes the hour of research and assembly, while your revenue cycle team keeps full control of what's filed.

Every denial is categorized by payer, code, and reason, and the patterns feed upstream: eligibility rules get tightened, auth requirements get corrected, and intake validation catches the errors that were generating denials. Fighting denials recovers revenue; the analytics shrink next month's worklist.

Simz integrates with your existing revenue cycle stack, bringing remittance data in and generating appeal packets and worklists out, rather than replacing your billing system.

Start where volume meets preventability: eligibility- and auth-related denials are usually both the largest categories and the most preventable, which is why this solution pairs naturally with eligibility verification and prior authorization automation.

Kill this bottleneck first.

Thirty minutes with your operations lead. We map how denials & appeals works in your practice today, quantify what it's costing you, and hand you an automation roadmap. Whether or not you build it with us.

Book your auditBook your auditNo pitch deck. No obligation. Just a map of your busywork.